This book is a brief, 2-color, paperback version of Dessler's Management: Leading People and Organizations in the 21st Century 2/e. It covers all key topics in management, in a traditional Planning, Organizing, Leading, and Controlling framework. Chapter topics include managing in the 21st century, managing in a global environment, making decisions, planning and setting objectives, strategic management, the fundamentals of organizing, designing organizations to manage change, staffing the organization, being a leader, motivating employees today, communicating in today's organizations, managing groups and teams, managing organizational and cultural change, and controlling and building commitment. For all levels of managers in a variety of fields and industries. This book is a brief, 2-color, paperback version of Dessler's Management: Leading People and Organizations in the 21st Century 2/e. It covers all key topics in management, in a traditional Planning, Organizing, Leading, and Controlling framework. Chapter topics include managing in the 21st century, managing in a global environment, making decisions, planning and setting objectives, strategic management, the fundamentals of organizing, designing organizations to manage change, staffing the organization, being a leader, motivating employees today, communicating in today's organizations, managing groups and teams, managing organizational and cultural change, and controlling and building commitment. For all levels of managers in a variety of fields and industries. Gary Dessler (Ph.D., business administration, Bernard Baruch School of Business) is Professor of Business at Florida International University. In addition to Management: Leading People and Organizations in the 21st Century, he is the author of a number of other books including, most recently, Human Resource Management, 8th edition (Prentice-Hall), Essentials of Human Resource Management (Prentice-Hall), and Winning Commitment: How to Build and Keep a Competitive Workforce. His books have been translated into Chinese, Russian, Indonesian, Spanish, and Portuguese, and are being used by students and managers all over the world. He has written numerous articles on employee commitment, organizational behavior, leadership, and quality improvement, and for ten years wrote the syndicated "Job Talk" column for the Miami Herald. A Framework for Management provides students with a practical and concrete explanation of the management concepts and techniques they'll need to manage today's new organizations. It is intended for use in undergraduate or graduate courses in management or in courses that combine management and organizational behavior (OB). The book's outline follows the familiar planning, organizing, leading, controlling process format. However, its contents and themes stress the management concepts and techniques that students need to manage today's and tomorrow's organizations. Because the human factor is so important to managing change today, this book contains strategically placed people-management examples in most chapters. A Framework for Management, second edition, differs from other management principles' texts in several other ways. It contains a concise but thorough and modern treatment of basic management, combined with free access to what is probably the most extensive chapter by chapter Internet support site available for a textbook, and certainly any management book. The Web site contains for each chapter: an interactive study guide (including chapter objectives and multiple-choice quizzes that can be scored interactively by Prentice-Hall server); interactive exercises; and current events articles for supplementing the material of the chapter with up-to-date current events and articles. In addition, "Managing @ the Speed of Thought" chapter features illustrate how managers are using the Internet to manage their organizations today. Chapter introductions provide a bird's-eye view of the material of the chapter, and a framework for how it all relates to what the student has read in the previous one or two chapters. "Tying It All Together" summaries at the end of each chapter emphasize how that chapter's material relates to material in the previous and following chapters. These summaries give students a continuing framework or reference point, so readers always know where they stand, and how that material fits in with the material of the rest of the book. Webnotes in each chapter contain actual company Web pages that illustrate how managers are using the Internet. "Entrepreneurs in Action" boxes emphasize the increasing significance of smaller companies in today's business environment and illustrate how entrepreneurs actually apply the management concepts and techniques discussed in that particular chapter. BASIC THEMES Within the planning, organizing, leading, and controlling framework, we emphasize leading-edge management concepts and techniques by focusing