ATTENTION: 1. Bungee cord isn't broken, just loose. Before using the float ring, please make sure to retighten the knot of the elastic rope first! 2. The knot may not have been intentionally tightened at the factory, allowing users to adjust it according to their preference and thereby control how deep the mesh sinks Excellent Customer Service: Ensuring optimal satisfaction is our top priority. If you experience any issues with our product, please inform us, and we will promptly work to resolve them. To contact us, go to Your Orders, find your order, select problem with order, choose your topic, and then select Contact seller Comfortable & Reliable Experience: Enjoy a comfortable lounging experience with CALOBANA's high-tech poly-pro fabric netting and robust elastic rope, which provide just the right amount of flexibility. Resistant to sun and salt exposure, each raft includes a 10ft connecting rope and steel hook for secure fastening to yachts, docks, or other floats. Please note: these rings are not intended for rapid towing by watercraft Heavy Duty & Durable: Our 10ft Water Hammock features premium drop stitch material that guarantees durability and puncture resistance. Reinforced seams enhance airtightness, ensuring a reliable and long-lasting inflatable dock. Perfect for beach vacations or lake adventures, this hammock is built to withstand the rigors of outdoor fun Easy to Transport & Inflate: Designed for on-the-go convenience, our Floating Ring comes with a hand pump featuring a pressure gauge, allowing you to inflate effortlessly. The lightweight design and included carry bag make transportation a breeze. For best results, inflate to 6-8 PSI, and you’re ready for adventure in no time Transform your water adventures with our 10ft Water Hammock, crafted from high-quality drop stitch material for unbeatable durability and puncture resistance. Featuring reinforced seams, this inflatable dock promises lasting performance, whether you're lounging at the beach or exploring a serene lake.