Most leadership books tell you how to deal with other people. This one shows you how to deal with yourself —first. In Conflict to Collaboration , Nat Trodahl takes you inside her real story of growing up in chaos, surviving 41 moves before age 19, and later becoming known at work as “Mommy Dearest” because of her explosive reactions. But instead of staying stuck in the same patterns, she learned something life-changing: you can train yourself to stay calm, think clearly, and lead with confidence—even when everything around you feels tense, stressful, or out of control. Using her simple EDN Framework™—Evaluate, De-Escalate, Navigate —Nat shows how anyone can shift from reacting on impulse to responding with intention. Through relatable stories, science made easy to understand, and practical tools you can use the same day, you’ll learn how to: Catch your emotional triggers before they take over - Create a small “pause” so you don’t say or do something you regret - Make smarter decisions under pressure - Communicate clearly—even in tough conversations - Build trust, reduce drama, and strengthen your team - Show up as the leader people want to follow Nat doesn’t pretend you can “check your emotions at the door.” Instead, she explains why emotions show up at work, how they impact your choices, and how to manage them so you stay in control—not the stress, not the pressure, not the old habits. Whether you're a manager, a new supervisor, or someone who wants to grow personally and professionally, this book gives you a roadmap for leading yourself first so you can lead others better. If you’ve ever thought: “I wish I handled that moment differently,” this book shows you exactly how.