Winner of the Waldo Gifford Leland Prize from the Society of American ArchivistsWinner of the Alpha Kappa Psi Foundation Award for Distinguished Publication on Business Communication from the Association for Business Communication Caught in the midst of an information revolution, today's business managers and scholars are trying to assess the likely effects of the sweeping changes now taking place in technolocy and in organization. In Control through Communication JoAnne Yates looks back to the last major shift in the use of communication and information-and writes the first full and detailed account of the process by which modern managerical systems came to be created within the American business system. Focusing on the evolution of corporate communication as an integrated whole, Yates examines its functions, technologies, and genres in case studies of the Illinois Central Railroad, Scovill Manufacturing Company, and E. I. du Pont de Nemours & Company. [This book's] timeliness is remarkable. Now that the Western system of responsible (that is, profit-based) production has emerged as the victor over command economies, the secrets of how we did it may replace foreign relations as 'topic A' at conferences, and historians who continue to reject 'material civilization' as unworthy of genuine scholars will do so at their peril. ― American Historical Review A superb historical analysis of the philosophical and technological forces that led to the development of communication genres and processes in the modern American corporation. ― Journal of Business Communication JoAnne Yates , Deputy Dean and Distinguished Professor of Management at the MIT Sloan School of Management, is the author of Control Through Communication: The Rise of System in American Management , also published by Johns Hopkins. Used Book in Good Condition