MP3 CD Format An expose of insurance injustice and a plan for consumers and lawmakers to fight back--now available in audiobook format. The denial of valid insurance claims is not occasional or accidental or the fault of a few bad employees. It's the result of an increasing and systematic focus on maximizing profits by major companies such as Allstate and State Farm. Citing dozens of stories of victims who were unfairly denied payment, the book explains how people can be more careful when shopping for policies and what to do when pursuing a disputed claim. It also lays out a plan for the legal reforms needed to prevent future abuses. Jay M. Feinman is an expert in insurance law, torts, and contract law. The recipient of numerous teaching awards, he's also written seven books and more than 60 scholarly articles. He is a member of the American Law Institute and other professional organizations and is an advisor to United Policyholders.