Design for Six Sigma (DFSS) is an innovative continuous improvement methodology for designing new products, processes, and services by integrating Lean and Six Sigma principles. This book will explain how the DFSS methodology is used to design robust products, processes, or services right the first time by using the voice of the customer to meet Six Sigma performance. Robust designs are insensitive to variation and provide consistent performance in the hands of the customer. DFSS is used to meet customer needs by understanding their requirements, considering current process capability, identifying and reducing gaps, and verifying predictions to develop a robust design. This book offers: Methodology on how to implement DFSS in various industries Practical examples of the use of DFSS Sustainability utilizing Lean Six Sigma techniques and Lean product development Innovative designs using DFSS with concept generation Case studies for implementing the DFSS methodology Design for Six Sigma (DFSS) enables organizations to develop innovative designs. In order to redesign an existing process or design a new process, the success is dependent on a rigorous process and methodology. DFSS ensures that there are minimal defects in the introduction of new products, processes, or services. The authors have compiled all of the tools necessary for implementation of a practical approach though innovation. "Design for Six Sigma (DFSS) enables organizations to develop innovative designs and this publication distinctly and skillfully provides solutions when deciding on which development tool to use and when to use them. This work is a comprehensive compilation of topics relevant to design and design optimization and models exceptional groundwork for DFSS ventures. The text is easy to read and understand and contains many examples while examining robust designs, voice of the customer, process capability, and sustainability. Congratulations to the authors for their excellent work on the science of Design for Six Sigma." ---Michael Teegardin, Senior Business Consultant, NOVACES "As a complement to Six Sigma process improvement, Design for Six Sigma (DFSS) applies techniques from systems engineering to prevent manufacturing and service process problems before they occur. This is particularly significant since, according to the authors, design typically accounts for 70 percent of product costs - thus, an effective first-time design will minimize development costs. This book begins by providing a historical perspective on the Six Sigma philosophy, but then quickly shifts focus to key concepts. After introducing DFSS in chapter 3, the foundational principles of culture and organizational readiness, developing a project charter, using Kaplan and Norton's balanced scorecard, benchmarking, and project management are described. The core of this book (chapters 8 through 23) provides a solid overview of the techniques that are commonly employed in DFSS projects. These include the relationship between critical-to-quality (CTQ) and critical-to-satisfaction (CTS) characteristics and their roles in gathering the voice of the customer (VOC), quality function deployment (QFD) and the Kano model, and the innovation brainstorming technique, TRIZ. Single-minute exchange of dies (SMED) is described as one approach to lean design. Six design for X (DfX) methods are summarized, as well as the Pugh concept selection matrix, failure modes and effects analysis (FMEA) for design, reliability testing, and design of experiments (DOE). There is coverage of statistical process control (SPC) and capability analysis, an extensive treatment of gage R&R, and the best coverage of Taguchi design this reviewer has seen. The final third is dedicated to five design case studies: a gas can, portable energy solutions, a paper shredder, an iPhone dock, and a hospital bed. Each case study begins with an outline of the design challenges and project goals, and then selectively applies the concepts covered in the core, culminating in concept selection using a combination of quantitative and qualitative approaches. The case studies clearly illustrate the art of mixing and matching design and decision-making approaches in the context of DFSS. This book achieves a perfect balance between outlines, overviews, and detailed descriptions, which is a remarkable achievement for the treatment of a complex and nuanced topic like DFSS. As a result, it provides an ideal introduction to DFSS for practitioners, students, and anyone studying for their Six Sigma Black Belt certification. The broad case studies also make it an excellent text for upper-level undergraduate and graduate courses in engineering design." - Nicole M. Radziwill, Quality Management Journal , Vol. 24, No. 1, pp. 47. Through a series of practical examples inconjunction with easy to understand theory, Dr. Elizabeth Cudney clearly demonstrateswith Design for Six Sigma: A PracticalApproach through Innovat