"A definitive guide to be a great leader of people, culture, and the customer experience." – Reader Views New York Book Festival 2022 Winner: Runner Up in Business Category and Honorable Mention in General Non-Fictio n Greatness is the ability to unleash the best version of yourself, your team, and your organization. The principles presented in this leadership book represent the accumulation of knowledge and insights Melkart Rouhana has gained throughout the years as culture, leadership, and service expert consultant, drawing on a wealth of thoughts, practices, secrets of success, and experiences in coaching great organizations, executives, authors, researchers, and practitioners. The practical lessons, truths and tools in this book have been recognized as foundational and have been instrumental to the success of some of the most celebrated companies and institutions around the globe such as The Ritz-Carlton, Mandarin Oriental, Porsche, Raffles, W Hotels, Rosewood, Accor, Mercedes-Benz to name few. Business professionals and businesses are in a constant chase after meaning and progress. We seek to find the best possible version of everything, including ourselves, yearning to fulfill our potential and building to impact. In Greatness is NOW HERE , Rouhana shares a leadership roadmap that will guide you, as the inspirational leader, to find greatness and lead people and organization to ultimately unleash their potential and, in the process, leave a legacy. Among all best business books, Greatness is NOWHERE has been recognized as one the leading business success books and leadership books where Rouhana shows you how to: Find meaning, the voice to lead a team of teams, and the courage to make a meaningful contribution into the highest reaches of leadership, potential, inspiration, and execution. - Influence the progress principle, inspire teams, fashion customer success, produce results that last, and build to impact. - Promote and inspire a winning culture - that intangible and hidden mark of distinction – with the laws of power that literally shapes everything you do and enable you to create the workplace you need now - a workplace where excellence wins. - Become the people fuel that translates talent to performance and bring out the gold in others. - Bring your investment to the world, deliberately evoke emotions in your customers, and convert your customer experience into one that chills and thrills. … and much more to help you win in the great game of business. This business book answers all these questions and more. It shares 3 Principles, 15 Truths, and 20 Tools on how to empower your team, to renovate company culture, influence people, deliver great customer experience, and ultimately unleash greatness. Whether you’re launching a startup, running a global firm, or overseeing the shift to a hybrid workplace, Greatness is NOW HERE provides everything you need to the kind of culture that drives long-term business success and customer excellence. "Brimming with practical golden nuggets, activities, and inspiring designs to create a healthy organizational culture leading to engaged employees and delighted customers." – Diana R. Oreck, NetJets VP, Service Representatives and Philanthropy . "The recipe to finally understand the connection between purposeful leadership and service excellence. A must read for all leadership fans. " – Dr. Andreas Löhmer, University of St. Gallen (HSG), Switzerland . "An impressive and inspirational way to articulate practical insights for achieving greatness that will transform the way organizations think about how they do business." – Andre Bisasor, Founding President, Harvard Negotiation Alumni Society . Choose the road to greatness. Step up! The choice is yours. "Audacious, insightful and thought-provoking, Greatness is NOW HERE is a must-read as it brilliantly and pragmatically shows, through real examples and experiences, the power of culture, leadership, and the customer experience—and more so, how to accomplish it! The wisdom and tools featured in this book will enable you to create an organization of excellence." - Horst Schulze, Founder, Former President & COO of The Ritz-Carlton Hotel Company, Founder & Former CEO of Capella Hotel Group. "A riveting read! Melkart's passion and extensive knowledge of the intricacies of organizational culture, exceptional service, and leadership are evident from cover to cover. Greatness is NOW HERE is brimming with practical golden nuggets, activities, and inspiring designs to create a healthy organizational culture leading to engaged employees and delighted customers." - Diana R. Oreck, NetJets Vice President, Service Representatives and Philanthropy, Former Vice President, The Ritz-Carlton Leadership Center "If a non-fiction book can be described as a "page-turner," this is certainly that book. An invaluable leader's handbook—for reading in its entirety or dipping in and out of—for motivation, ideas, and practical