Do you want to own a telephone answering service? Would you like a nice double-digit profit every month? A mature answering service can do that for you. That’s the good news. The bad? If you don’t do it right, it could be the worst decision of your life. You could lose your shirt. Learn the inside story from Peter Lyle DeHaan, PhD, who has spent his career in and around the answering service industry. He’s owned, managed, bought, and merged answering services. He’s also an industry writer and publisher. And he worked as a consultant. In this essential book, you’ll discover: The precise steps to set yourself up for success - Key shortcuts to minimize risk - The secrets that will make you become profitable faster - How to avoid the surprising mistakes most answering service startups make - If your personality fits this high-risk, high-reward industry You’ll learn about equipment, cash flow, and managing a team. And you’ll discover a sound growth strategy, how to make the startup phase as short as possible, and the specific methods of thriving answering service companies. If you’re considering starting a telephone answering service, this essential guide is a must read. Buy How to Start a Telephone Answering Service today and dive into this exciting industry. "Everything I've learned in those 50 years [in the industry], Peter summed up in 110 pages. His thoughts on the industry and the challenges are spot on." -Paul Lloyd "Finally a book on how to start an answering service filled with very important information on the history of the industry and the necessary options available today in starting an answering service. This book contains lots of vendor information that is pertinent for anyone who is looking into starting an answering service." -Edmond C. "Excellent book with lots of solid advice. Wish I had discovered it earlier." -Gary A. Edwards "This excellent book will give you the ins and outs of starting an answering service with all of the nuances needed to understand the industry. Finally someone has come out with an up-to-date version." -Steve Michaels "This book is a good read for people thinking about getting into the answering service business and those already in the answering services business. It is a true representation of what it takes to get started and also a good warning for people who think this is an easy business." -Kurt "I was delighted to see this much-needed guide. Thinking of starting an answering service? Start here." -Arthur Cronos "This is a succinct instruction guide for the novice business owner looking to start an answering service. It is thorough, well written, and covers a wide variety of topics needed for the first time buyer." -Donna L. Peltier-Chaffee "It's an easy read, and breaks down, in complete detail, the "ins and outs" of the telephone answering service business." -Lynsey "Peter's insight into this industry comes across throughout this book. His how to gives the reader a guide to "things to think about" and where to start. I would highly recommend this book to anyone considering the answering service business as well as those already running a service." -Leann Delaney "If you start a telephone answering service, this book is a MUST read. Peter's extensive knowledge of the business and his hands on experience in every aspect of the industry provides a step by step guide to running a very successful business." -Mike Friedel When I was a call center consultant, I'd charge people thousands of dollars to tell them how to start a telephone answering service. Now I've taken that advice and my decades of experience to produce my essential guide on How to Start a Telephone Answering Service. Don't hire an expensive consultant, when you can buy this book instead. Peter Lyle DeHaan has worked for an answering service vendor. Hemanaged their customer service department, coded software, and wrotetechnical manuals. And Peter has provided his expertise to the industryas a $2,400-a-day consultant to help answering services maximize theirprocesses and profits.   With an MBA and PhD in businessadministration, Peter researched the industry for his dissertation, aswell as for his Master's thesis. He is the publisher and editor-in-chief of the leading industry publications: TAS Trader and Connections Magazine .