This well-known text draws on an extensive range of sources and materials to present a thorough, yet clear, introduction to the subject of industrial or employee relations for those studying at undergraduate, postgraduate or post-experience level. It provides a framework of concepts and knowledge for understanding and analysing approaches to the subject, the roles of the major participants, the issue confronting them and the strategies and processes used. The fourth edition retains the structure and international focus of the previous edition, but has been updated throughout and includes several new learning features.