This sixth edition of the number one bestselling employee retention book in the world (over 800,000 copies sold) puts a new emphasis on diversity and inclusion but keeps the same appealing format: twenty-six simple strategies from A to Z. Despite booms and busts, technology advances, talent wars, layoffs, and even a global pandemic, people want what they’ve always wanted . Employees want—and now expect—meaningful work, supportive bosses, regular recognition, and a chance to learn and grow. And managers want their amazing people to stay—for at least a little while longer. For two decades, this Wall Street Journal bestseller—over 800,000 sold—has offered twenty-six simple strategies, from A to Z, that managers can use to address their employees’ real concerns and keep them engaged. The authors have gone over every word of the previous edition, revising, updating, and streamlining. This edition includes a timely focus on diversity and inclusion in every chapter. For example, chapter 6 focuses on family. Different cultures view family responsibilities differently, so the authors address how to take that into consideration when a treasured employee asks for extended leave to care for a grandparent. And a new section called “Conversations That Count” offers discussion questions for sparking deeper conversation around the topics in the book. This new edition will ensure that Love ’Em or Lose ’Em will continue to help managers all over the world create a supportive workplace culture so they can fight burnout and keep the people they can least afford to lose. “The future of work actually has little to do with technology, AI, or algorithms. It’s all about people, organizations, and how we manage people within those organizations. Bev and Sharon’s book will guide and advise leaders at all levels in making the right people-focused decisions. Readers will find specific and practical ideas to help them be more inclusive and empathetic leaders.” —Josh Bersin, global industry analyst “To be a great team, you need outstanding players. The authors show you how to engage your outstanding players and keep them on your team for a long time.” —Mike Krzyzewski, Head Coach, Duke University Men’s Basketball “The principles laid out in Love ‘Em or Lose ‘Em offer opportunity for people committed to advancing true equity and inclusion in their businesses.” —Liji Thomas, Head of Diversity and Inclusion, Southern California Edison “A passionate book about how to deal with the most vexing problem organizations now confront – attracting and retaining the best talent. With knowing wit and practical intelligence, Kaye and Jordan-Evans give us elegant solutions and engaging examples. Based on a solid foundation of broad-based research, Love 'Em or Lose 'Em will give you a sense of urgency, a renewed faith in your own leadership abilities, and delight that you took the time to read and use it.” —Jim Kouzes, coauthor of The Leadership Challenge and Dean's Executive Professor of Leadership, Leavey School of Business, Santa Clara University “The future of work actually has little to do with technology, AI, or algorithms. It’s all about people, organizations, and how we manage people within those organizations. Bev and Sharon’s book will guide and advise leaders at all levels in making the right people-focused decisions. Readers will find specific and practical ideas to help them be more inclusive and empathetic leaders.”  —Josh Bersin, global industry analyst “To be a great team, you need outstanding players. The authors show you how to engage your outstanding players and keep them on your team for a long time.” —Mike Krzyzewski, Head Coach, Duke University Men’s Basketball “The principles laid out in  Love ‘Em or Lose ‘Em  offer opportunity for anybody committed to advancing true equity and inclusion in their businesses. The future of inclusive organizations lies in mitigating bias across talent management practices, and this book provides key practices to consider. Kudos to Bev Kaye and Sharon Jordan-Evans for timeless wisdom on retaining and engaging talent!” —Liji Thomas, Head of Diversity & Inclusion, Southern California Edison  “This sixth edition is a strong “shout out” to the importance of using a diversity and inclusion lens as leaders practice effective engagement and retention strategies.  Bev and Sharon say, “ Love ‘Em practices support both engagement and inclusion .”  Inclusion must be practiced in parallel with Love ‘Em efforts or you risk losing key members of your diverse workforce.  Read this book if you want tips for how to include, engage and retain your talent.” —Julie O’Mara, Board Chair, The Centre for Global Inclusion “It’s no wonder this book has had a 20-year life.  The twenty-six practices that Bev and Sharon describe continue to give any leader at any level the “how tos” of engagement and retention.” —Marshall Goldsmith, New York Times bestselling author of Trig