Negotiation and Conflict Management: A Different Perspective Stop losing ground in difficult conversations. Handle conflict with clarity, confidence, and control. Conflict will happen. Disagreements, tension, and opposing interests are part of everyday human interaction. What creates lasting problems is not conflict itself, but the damage that follows when emotions escalate, and communication breaks down. In Negotiation and Conflict Management: A Different Perspective, ranked among the Best Conflict Resolution Books by BookAuthority , Johannes Jurgens Du Toit draws on real-world negotiation experience and behavioral insight to show how difficult conversations can be handled calmly, clearly, and effectively, so conflict does not dictate the outcome. This book moves beyond power games, manipulation, and outdated negotiation tactics. Instead, it focuses on how people actually think, react, and communicate under pressure, and what restores clarity once emotions enter the conversation. This is not about “winning” arguments. It is about stabilising conversations, protecting relationships, and achieving outcomes that last. What You’ll Learn Inside Why conflict escalates and how to interrupt it early - How emotions override logic—and how to regain control - Practical techniques to de-escalate tense conversations - How to negotiate without intimidation, manipulation, or submission - How to handle difficult personalities with calm authority - Ways to build trust and credibility through communication - How to protect relationships while still holding your position When you master negotiation and conflict management, you gain more than better conversations. You gain consistency, credibility, and the ability to move through tension without losing yourself or the relationship. The ability to manage conflict well is the ability to protect your time, energy, and integrity. If you are tired of conversations that spiral, conflicts that linger, or outcomes that damage relationships, this book will change how you approach difficult discussions. Poorly handled conflict is expensive. This book shows you how to stop paying that price. Click BUY NOW and start managing conflict with clarity instead of chaos. Ideal for leaders, managers, professionals, negotiators, and anyone who wants to handle difficult conversations with confidence, emotional intelligence, and practical skill.