Network+: A Guide to Networks is designed to prepare users for the Network+ exam, and fully maps to exam objectives. The book is also an excellent general networking book, covering networking hardware and software, and the soft skills necessary to provide service to internal and external customers. Included in the book are several useful resources that any networking professional would find handy, including a directory of hardware resources, examples of standard networking forms, and a NetWare/Windows NT command reference. Tamara Dean has worked in the field of networking for nearly 20 years, most recently as a networking consultant, and before that, as the manager of Internet services and data center operations for a regional ISP. She has managed LANs at the University of Wisconsin and at a pharmaceutical firm, worked as a telecommunications analyst for the FCC, and cofounded a local radio station. Well-published in networking, she is the author of Guide to Telecommunications Technology, Network+ CoursePrep Study Guide, as well as several previous editions of Network+ Guide to Networks and CompTIA Network+ In Depth all published by Cengage Learning. Used Book in Good Condition