【Compatibility】Work with all Heat Surge Roll-N-Glow except for the 2007 Models, For Real Flame X3 (Model 4097) electric fireplace series: Heat Surge ROLL-N-GLOW model ADL-2000M & 2000M-X (June thru December of 2008, all 2009), W5, X5, X5A, X5B, X5C, X23A, M5, M6. 【Please Note】Not Compatible with the 2007 Models. (When purchasing, please make sure that the buttons on your original remote control and the white remote control in the picture are exactly the same, otherwise they may not be compatible) 【Easy To Use】Chip upgrade for Heat Surge Fireplace remote control replacement. Incorporates infrared technology. No programming or pairing required. Simply install in 2xAAA akaline batteries and it is all good to go. (Note: batteries and manual are not included) 【High Performance】With the newly upgraded smart chips, our Fireplace replacement remote have a good transmission on long distance, precisely control far from 8 meters/26 feet. The fastest response takes less than 0.2 seconds to your device, and it supports over 160,000 clicks via approved tests. 【Excellent After-Sales Service】: Package contains: 1 x Remote Control； If you encounter any issues, please don't hesitate to contact us. We will provide solutions within 24 hours to help you, thank you! RETROSUN New Replacement Remote Control 30000032 Compatible with Heat Surge Electric Fireplace Real Flame Heater X3, W5, X5, X5A, X5B, X5C, X23A, M5, M6 (Except for the 2007 Models）