The HeidtMoore series continues as we follow Mary through her surprising adventures in luxury retail. As the department store battles internet competition and no general manager in sight, the executive team makes a desperate bid. The department store collaborates with another well-known retailer during the holiday season. HeidtMoore traditions are pushed aside as new technology is forced upon its associates. Store metrics reach insane levels as Boggs and Sloan deal out daily measures. Despite her on again romance with Nacho, Mary realizes this season is completely #offline. Will the HeidtMoore survive one more holiday season? Will Mary and Nacho finally "Netflix and chill?" Based on real-life events, ONLINE OR OFF takes you deeper into the wild world of retail and the fast-paced changes in modern day luxury. Champagne wishes and retail nightmares continue!