!!! Important Tips: If the remote control does not work, please check the following: 1) Ensure the batteries are installed correctly and do not need replacement. 2) Ensure the remote's child lock is not activated (different models have different methods to deactivate it). 3) Disconnect the device from power for one minute, then reconnect it before attempting operation. 【Compatiblity】New RF399A RF368B Ease 2.0/3.0/4.0 Replacement Remote Control Compatible with Tempurpedic/Ergo Adjustable Bed Base JLDK.30.03.20. 【Please Set Before Use】First, start the massage bed, then find the control box of the massage bed, point the remote control at the control box (open the remote control battery cover and press the Pair/Paire button) and press and hold the Pair/Paire button for 30 seconds to complete the pairing. 【How To Pair】①Locate the battery backup box and press the button TWICE. A light on the battery back up box will illuminate. ②Remove the back cover of the remote, press and hold down the PAlR button. The PAlR button will illuminate blue and start flashing When the PAlR button stops flashing, the illuminated light onthe battery backup box will go out. Release the PAlR button.The remote is now paired to the adjustable base. 【Pair Methods】①Remove rear cover of the remote control by sliding it down to expose the PAlR button. Unplug the Power Cord from your power outlet. Wait 1 minute, then plug it back. Perform Step 2 within 10 seconds, while the control box light is flashing. ②Press and hold the PAlR button on the back of the remote. The PAlR button will illuminate and start to flash. When the PAlR button stops flashing, the LED light on the control box will stop flashing. Release the PAlR button. RETROSUN RF399A RF368B Replacement Ease 2.0/3.0/4.0 Remote Control Compatible with Tempurpedic/Ergo Adjustable Bed Base JLDK.30.03.20.