Rack damage is not just a structural problem. It is a people problem. In this powerful and practical guide, rack inspection specialist Eric Rusch and leadership expert Julia Vaughan reveal how most safety issues begin long before anyone touches a pallet. Drawing from real-world experience across warehouses and organizations nationwide, they explore the human side of rack safety, where leadership, communication, and culture determine outcomes more than equipment ever could. Through relatable stories, proven strategies, and actionable insights, this book helps leaders bridge the gap between compliance and connection. Readers will learn how to create awareness that leads to action, accountability that inspires trust, and a culture that protects both people and performance. Whether you are a warehouse manager, safety professional, or executive leader, Rack Damage Starts in the Office will change how you see safety and how you lead it.