”Live the journey of a tech start-up grown to a hypergrowth company through the eyes of its founders as they learn that “the magic of digital is the magic of the Wizard of Oz: there is machinery behind the curtain.” To deliver on the promise to customers of a seamless purchase of new and preowned cars, they turn to lean and develop the problem-solving capability of each team member.” — Jeffrey K. Liker, author of The Toyota Way series. From zero to 1 billion! See how Aramis Group founders integrated lean and digital to fuel rapid growth by developing employees. This blow-by-blow account of learning at the workplace reveals how relentless focus on solving customers’ problems, encouraging teamwork across silos, and using lean principles and tools to visualize learning opportunities paved a path to enduring success. With lean thinking, the authors created a game plan to turn the many unavoidable crises of growth into occasions for personal and collective progress and to establish the company as a circular-economy pioneer with the large-scale refurbishment and resale of preowned cars. Raise the Bar shares the authors’ lean journey and how daily problem-solving revealed that rigid processes are the problem and people the solution, and how this led them to radically change their management model: From command and control to orient and support - From managing by the numbers to teamwork - From demanding compliance to setting up a chain of help - From local optimization to wall-to-wall lead-time improvement This inspiring journey will show you new ways to think about combining digital, brick-and-mortar, and lean for stability, agility, rapid growth, and sustainability.