Root Cause to Communication: Building Stronger Aviation Maintenance Organizations – Workbook By James L. Simmons Jr. This interactive workbook is designed to accompany the Root Cause to Communication course, providing participants with a structured guide to reinforce and apply key concepts taught during class. It is not intended as a standalone resource. Through guided exercises, case studies, reflective prompts, and organizational frameworks, participants will learn to: Conduct effective Root Cause Analysis (RCA) in aviation maintenance environments - Identify and address organizational, human factor, and technical contributing elements - Enhance internal maintenance communication and build a strong "No Exception" culture - Understand the critical difference between errors and violations — and appropriate management responses - Cultivate continuous improvement practices aligned with aviation quality and safety management systems This workbook serves as a powerful companion tool for aviation professionals committed to advancing maintenance quality, communication effectiveness, and workforce resilience. It supports the course’s mission of driving operational excellence, regulatory compliance, and future-focused aviation maintenance leadership. Please note: Purchase of this workbook does not include enrollment in the Root Cause to Communication course. It is intended solely for participants attending the official course provided by Avolatus LLC.