This is a book written for parents to help them in their efforts to better communicate with their kid's teachers. While informative, this book is written in an informal, approachable and eminently readable manner. It uses the story of Mike, a father who is trying to overcome his own difficulties with his son's teachers by becoming a better informed consumer of education. The second half of the book lays out the issues that Mike confronted in a more structured sense and describes how the reader can also become more prepared for parent/teacher interactions.