"A must read for those who need to lead others through challenging times." - Ajay Banga, President, World Bank "I've been working with Rose and the fassforward team for over 18 years. If you want to change the conversation, lead through the tough plays, and build something truly special, don't go on the field without this playbook!" -  Martha Delehanty, Chief People Officer, Commvault & former CHRO, Verizon Businesses   Having trouble navigating difficult conversations? Discover the power of leadership as a conversation with Rose Fass, an experienced corporate business leader and change consultant. In her new book, "The Leadership Conversation," Rose expertly shares simplified strategies for having effective conversations. She reveals how changing conversations can transform hearts, minds, and outcomes. From politicians driving change to business leaders achieving growth goals, remember that significant change occurs one conversation at a time. Embrace the conversation for impactful results. " I wrote this book to bring to light the need for artful conversations. I genuinely believe leadership happens in the conversation. Face to face, in an email, or in a public forum...on the world stage, in business, in our personal lives, we have exchanged civil discourse for a dueling monologue. " - Rose Fass   10 things this book will teach you. Reframe a conversation. - Lead change in your business. - Find your relevance. - Practice message discipline. - Navigate mergers and acquisitions successfully. - Have deep, honest, and raw conversations - with yourself & your people. - Identify change that is needed, and how to change the course when necessary. - Move beyond your conversational comfort zone. - Up your emotional intelligence game by reading the gauges and pushing the right buttons. - Move from destructive dissent to constructive dissent. ...and much more. Rose has been a trusted advisor and mentor to me for the last several years. She is uniquely gifted with deep leadership insights and an astute perspective on how organizations work. I always found her advice, grounded in integrity and with a very positive intent, to be thoughtful, insightful, pragmatic and highly actionable — in short, truly invaluable. She brings that same approach to her second book, which is a must read for leaders in all organizations. - Raja Rajamannar, Chief Marketing Officer of Mastercard Constructive conversations begin with a willingness to listen, because there is always something we can learn from other people. In both her work with Mastercard executives and this book, Rose shows how listening and learning leads to respect, and how that respect leads to the kind of thoughtful and hard conversations that lead to progress. A must read for those who need to lead others through challenging times. - Ajay Banga, Mastercard Executive Chair Every leader has a pivotal moment in their career when they are called upon to lift the organization to meet a challenge. We needed to make a dramatic change in market share and mindset, and that is where Rose Fass and the fassforward team came in. As a people leader if you want to have an immediate impact on your organization, The Leadership Conversation will give you a blueprint to drive bold changes. Rose's insights and coaching strategy will set you on the path to creating award-winning employee and customer experiences that drive confidence and loyalty. - Kevin Zavaglia, VP Mass market at Intuit True leadership is about rallying your employees around a central mission, and inspiring them into action. The fact is that people don't care what you know, until they know that you care. As a key strategic partner, Rose has been an integral part of our transformational journey to meet the rapidly changing needs of customers. A masterful, timely read, The Leadership Conversation is a testament to Fass' ability to unlock the reader's full potential. - Tami Erwin, Former CEO, Verizon Business At Real Chemistry, our central organizing principle is to get 'in relationship' with our customers, people and patients, and to help our clients do the same to make the world a healthier place for all. The fact is that leadership is communication, from intimate conversations, to wider-reaching audiences, across the full-spectrum of communications channels. Rose Fass' The Leadership Conversation brings this powerful concept to life and provides actionable guidance on how to have the right conversations, with the right people at the right times to drive the right outcomes. - Jim Weiss, Chairman, Founder & Chief Executive Officer of Real Chemistry & Jennifer Gottlieb, Global President "Some of the most important conversations are the ones you have with yourself." - Rose Fass I wrote this book to bring to light the need for artful conversations. I genuinely believe leadership happens in the conversation. Face to face, in an email, or in a public forum...on the world stage, in business, in our