With its focus on practical applications and advice on communications analysis, writing processes, document structures, and effective language, the text functions as a workplace tool that students can use for many years in their career. KEY TOPICS: Introduction to Technical Communications; Preparing to Write: Audience/Purpose Analysis; Writing Efficiently; Collaborating at Work; Writing Persuasively; Writing Ethically; Gathering Information; Recording and Reviewing Research Findings; Documenting Research Findings ; Summarizing Information; Organizing for Readers; Designing Visuals; Designing Pages and Documents; Definitions; Descriptions and Specifications; Process Analyses, Instructions, and Procedures; Manuals and Usability Testing; Proposals; Formal Analytical Reports; Adding Document Supplements; Short Reports; Workplace Correspondence: Letters, Memos, and Email; Job-search Communications; Oral Presentations; Using Electronic Media MARKET: Designed for Technical Communication (Reading, Writing, Oral) courses.