Nothing ever published in the facility management field comes close to the unconditional acceptance of "The Facility Management Handbook". Extensively updated for the realities of today's workplace, the book gives readers the tools and guidance they need to wipe out inefficiency, and create a productive facility that integrates people, place, and process. In addition, the book includes 30 per cent new material, including indispensable information on sustainability and post 9/11 security concerns. Comprehensive and up to date, this is still the ultimate resource for facility managers. As a facility manager, you know that the successful completion of your responsibilities involves a lot more than just making sure the lights and the air conditioning work. You have to plan and control capital expenditures, set up and manage an effective work reception center, make the most cost-effective use of consultants and contractors all while providing a safe, attractive work environment that supports individual and group productivity. And that s just the beginning! The Facility Management Handbook long the go-to resource for professionals in the field, and now extensively updated for the realities of today s workplace provides you with all the tools and guidance you need to wipe out inefficiency and create a productive, smoothly running facility. This third edition supplies you with practical insight on important topics including: Background and Organization What exactly is the nature of facility management? What do organizations and executives expect of you in your role? The book explains the challenges of your position as a business leader, and outlines systems you can use to accomplish the critical tasks you re faced with on an ongoing and everyday basis. Planning, Programming, and Budgeting Too many facility managers cling to their technical backgrounds, whereas the successful FM executive needs to have business skills. This book informs you of the best, most efficient ways to gather requirements, arrange them into programs, and ultimately finalize them in a budget. You ll discover strategies for being proactive rather than reactive as you become familiar with strategic and annual planning to determine priorities and goals, as well as anticipate costs and expenditures. Sustainability Rapid change in the interest and acceptance of sustainable building operations has occurred over the last decade, giving you, as a facility manager, a dramatic new area of focus. The book provides an overview of the green movement, showing you how it pertains to FM, and how you may use your role as a manager of facilities to achieve both short and long-term savings, justify and organize a sustainability program that s in sync with your organization s goals, and use life cycle analysis to see further down the road for future impacts and savings. The Design-Build Cycle Whether you re involved in a new manufacturing site or merely an alteration of existing space, The Facility Management Handbook gives you a complete under­standing of the standardized methods behind the design-build function. The book takes you sequentially through the entire life of a project, from selecting an architect, to agreeing on what kind of boilers will be used, all the way through to completion. Facility Emergency Preparedness The book details emergency management as a managerial function, illustrating how to create a proper framework within your organizational community to reduce vulnerability to hazards and disasters. Facility Security Management Since any facility in any location on the planet is subject to the power of nature s forces, technological failures, or man-made destruction, this book gives you a thorough background in physical security, enabling you to prepare your company for even the worst occurrence. Operations and Maintenance Based on best practices and proven research, this thoroughly updated and revised edition of The Facility Management Handbook the best-selling, most widely-used facility management book of all time gives you powerful arguments and tools to bring to the business planning table, allowing you to demonstrate the enormous profit potential of your department, and secure your well-deserved leadership role in your organization. Packed with case studies and illuminating examples, this comprehensive resource covers a broad range of topics, from space planning and maintenance to benchmarking and outsourcing, supplying you with the background and techniques you need to: Design, construct, and maintain facilities using sustainable practices. Provide a safe, attractive work environment that supports productivity. Assemble an excellent facility management team. Plan and control capital expenditures. Ensure that facility plans match organizational needs. Sell facility management through commonsense public relations techniques. Minimize construction litigation. Reduce space renovation caused by churn. Maintain