The Feedback Imperative: How to Give Everyday Feedback to Speed Up Your Team’s Success reveals the hidden reasons why giving feedback to employees can be so difficult and yet so urgently needed in today’s workplace, and provides the definitive steps for overcoming feedback avoidance and taking great leaps forward with employee engagement, retention, and performance. Anna Carroll applies her extensive research and expertise in business consulting and psychology to illustrate how brain science, generational trends, our information economy, limiting beliefs, and organizational culture collide in the new workplace, creating a huge gap between the supply and demand of helpful professional feedback. In her “Seven Steps to Everyday Feedback” and sixteen tools for self-assessment and planning, Carroll provides detailed instructions for leaders to execute a feedback turnaround that will quench their team members’ thirst for helpful feedback and build a culture in which employee-to-leader and peer-to-peer feedback are welcome as well. "As the director of a small not-for-profit organization, this amazing little book provided me with valuable insight into many ways I could keep my team motivated and involved. Knowing how to incorporate simple feedback loops into the daily operation of programs and services makes everyone's job easier because they don't have to guess how they are performing and can freely discuss ideas to increase productivity. I implemented the COIN Feedback method as a regular item at our staff meetings to much success. Thank you!" - Celia Hughes, Executive Director, VSA Texas "The healthcare industry is changing and it's not just the delivery of care that needs reform. Healthcare leaders must remodel their leadership styles to meet the definitions of success in our evolving business. The Feedback Imperative demonstrates that we can no longer debate the expectations we have for our teams; expectations must be defined and feedback must be immediate. The Feedback Imperative helps us understand how to get where we need to be, quickly. " - Carlton Inniss, Administrator of Hospitalist Services, Austin Regional Clinic "This is a book that should be a must-read at all levels of an organization; it is an important tool in front-line supervisory training programs. It is also an excellent reference for people at the executive level. While many books have stressed the need to give feedback, The Feedback Imperative addresses the roadblocks that prevent meaningful feedback and ways to overcome fears. " - Elliot Kaplan, Director, Quality Assurance, Superior Completion Services "Many of us carry baggage about feedback based on early experiences with teachers, parents, and ineffective bosses. The Feedback Imperative offers tools that can help reframe feedback so that it's no longer something we associate with our fears about being judged, but rather a process that creates a space for rich, productive conversations with colleagues. The art of giving and receiving feedback is something every leader must practice. " - Lisa Kimball, Executive Producer, Plexus Institute and Founder, Group Jazz "The Feedback Imperative is a must-read for every manager and supervisor, regardless of level. This book deals in a straightforward way with one of the most pervasive and harmful aspects of corporate culture and gives infinitely practical approaches to addressing the issue of lack of feedback. " - Linda Haines, Executive Coach Anna Carroll, MSSW, is an organization development consultant, facilitator, coach, and speaker. Through her practice, Interaction Design, Inc., she has designed and led training and group planning experiences and has created learning tools and assessments to speed up group success with clients such as Applied Materials, Austin Regional Clinic, eBay, GE, Horseshoe Bay Resort, Houghton Mifflin Harcourt, Starwood Hotels, University of Texas, and Zimmer. Most recently Carroll has focused on the power of feedback loops and how leaders and team members can overcome their barriers to exchanging valuable feedback in the workplace. Her website is www.EverydayFeedback.com. She lives in Austin, Texas, with her husband Michael Wilkes.