Knowledge Management can be used to great effect in business and on an individual level. The Knowledge Management Memory Jogger explains the five key knowledge management areas for success, Knowledge Capture, Transfer, Sharing, Storage, and Findability. Then it demonstrates how you can apply these across different business departments and describes six knowledge management tools and nine knowledge management processes to help you achieve success, along with seven knowledge management guides that will help with challenges that can be solved or alleviated using human-centric knowledge management. At the individual level you will learn how to: - Increase your growth and development through knowledge management practices - Develop the skills to optimize human-centric knowledge for increased success and promotability - Implement knowledge management and be seen as a problem-solver At the organization level you will see how to: - Build trust and collaboration within your organization through better knowledge management - Utilize knowledge management for improved inclusion and engagement in your organization - Leverage knowledge management best practices in a human-centric way for your organization Create an actionable plan with the help of the Knowledge Management Memory Jogger and start to improve your knowledge management and the knowledge management in your organization right away! GOAL/QPC can also customize The Knowledge Management Memory Jogger for you for free with a minimum purchase order. Our design team can add your logo to the cover, redesign the covers to suit your company branding, add messages from your CEO to the inside cover, etc. (Memory Joggers are available in two standard sizes. The pocket size is 3.5" x 5.5" and the desktop size, with a larger font, is 5" x 7". This page is for the 3.5" x 5.5" pocket size version, ISBN 9781576812488. The desktop size can be found by clicking on See all formats and editions at the top of this page and then clicking on the arrow > in front of Spiral-bound, or by searching for the ISBN 9781576812716) Dr. Cynthia J. Young is the Founder and CEO of the knowledge management consulting firm CJ Young Consulting. She holds professional certifications as a Project Management Professional, a Lean Six Sigma Master Black Belt, and as an ASQ-Certified Manager of Quality/ Organizational Excellence. Her doctoral study, Knowledge Management and Innovation on Firm Performance of United States Ship Repair, provided her the opportunity to gain additional professional and academic expertise to facilitate improvements in organizational knowledge management. Since 1995 GOAL/QPC has been a leader in the world of Quality Management. GOAL/QPC's concisely written pocket guides, known as Memory Joggers, enable people at all organizational levels to learn and apply tools, methods and processes that are critically needed to attain world-class organizational excellence. With over 12M copies in circulation, our customers value our Memory Joggers as stand-alone learning resources or for use in a training environment. Published in a pocket-sized spiral binding, users can quickly find and acquire knowledge and insight from the leading-edge book content. Dr. Cynthia J. Young is the Founder and CEO of the knowledge management consulting firm CJ Young Consulting. She holds professional certifications as a Project Management Professional, a Lean Six Sigma Master Black Belt, and as an ASQ-Certified Manager of Quality/ Organizational Excellence. Her doctoral study, Knowledge Management and Innovation on Firm Performance of United States Ship Repair, provided her the opportunity to gain additional professional and academic expertise to facilitate improvements in organizational knowledge management.