From Lynne C. Lancaster and David Stillman, the nationally recognized generational experts and authors of When Generations Collide , comes the definitive guide to “Millennials” (those born between 1982 and 2000) in the workplace—what they want, how they think, and how to unlock their talents to your organization’s advantage. If you enjoyed the insights in It’s Okay to Be the Boss , you need to read The M-Factor , destined to become “the” business book on this Millennial generation in the workplace. “Lancaster and Stillman use real work situations, and more than a bit of wry humor, to . . . make a good case.” - Minneapolis Star Tribune “Rich, engrossing . . . instructive and profound. . . . This stimulating, valuable . . . business book . . . resonates on a sociological level.” - Boston Globe “The authors offer many examples of trouble spots where generational conflicts are most likely to explode . . . thought-provoking insights.” - Time “The two experts in managing age-related conflicts boil complex issues down to their essences.” - Entrepreneur “The M-Factor is a must-read for anyone who wants to understand the new Millennial generation that is now running our brave new high-tech world. David Stillman and Lynne Lancaster have written a masterful book on ways to bridge the disconnect between the older generations and the brilliant operatives who have moved into the workplace. It’s a great guidebook to the current economic situation and provides smart, real-life solutions.” - Helen Thomas, White House correspondent, Hearst Newspapers “Young people ARE transforming the workforce and overall it’s for the better, as their culture is the new culture of work. Read this thoroughly enjoyable and well-researched book to understand how to make it happen for your organization.” - ―Don Tapscott, author of Growing Up Digital and Grown Up Digital “Lively stories illustrate the generation gap and general communication failures between ‘Traditionalists,’ ‘Boomers,’ ‘Generation X-ers,’ and ‘Millennials....’ [The authors’] thorough analysis of how various generations can complement each other makes a strong case for the value of younger people in the workplace.” - ―Publishers Weekly “David Stillman and Lynne Lancaster have written a masterful book on ways to bridge the disconnect between the older generations and the brilliant operatives who have moved into the workplace. It’s a great guidebook to the current economic situation and provides smart, real-life solutions.” - ―Helen Thomas, White House correspondent, Hearst Newspapers “If you lead and work with Millennials―and very soon that will be all of us―you must take the time to absorb and enjoy The M-Factor. ” - ―Jim Kouzes, Dean's Executive Professor of Leadership, Leavey School of Business, Santa Clara University, and coauthor of the best-seller, The Leadership Challenge. “A witty and insightful read that shatters the simplistic and degrading label of the ‘entitled generation’ and offers a new lens that shows the positive attributes of this next generation.” - ―Alyson Schafer, parenting expert and author of Honey, I Wrecked the Kids “Lancaster and Stillman have a laser-eye on the future of talent. Don’t just pick up this book and read it! Pick it up, study it, identify your generational blind spots, laugh out loud, and put these no-fail concepts to work.” - ―Harvey Mackay, author of the New York Times #1 bestseller Swim With The Sharks Without Being Eaten Alive “A helpful guide to assimilating the Millennial generation into the workplace…they present a compelling case for multigenerational acceptance and provide information for allowing understanding all around.” - ―Sacramento Book Review ” With thoroughly engaging examples and exceptional writing, Lancaster and Stillman move beyond the often-cartoonish characterizations of the kids who grew up in the ‘80’s and ‘90’s and bring to life how their quirks and their strengths will impact the way we work in the ‘10’s and ‘20’s. Their keen insights, vivid storytelling, and practical advice make this a not-to-be-missed book. If you lead and work with Millennials-and very soon that will be all of us-you must take the time to absorb and enjoy The M-Factor.” - Jim Kouzes, Dean's Executive Professor of Leadership, Leavey School of Business, Santa Clara University, and coauthor of the best-seller, The Leadership Challenge. “A witty and insightful read that shatters the simplistic and degrading label of the ‘entitled generation’ and offers a new lens that shows the positive attributes of this next generation. The M-Factor provides strategic advice and helps avoid potential misunderstandings of Millennials in the workplace. A must read for anyone who thinks ‘yo - dude’ is not the way they want to open the next client meeting.” - Alyson Schafer, parenting expert and author of Honey, I Wrecked the Kids “Understanding the Millennials is no longer an option; it’s a business necessity. Whether you hire and ma