The book is a leadership fable that follows a recent college hire's trials and tribulation as he enters the work force as a supervisor at a third party distribution company. The author effectively illustrates the difference of being a manager and a leader and describes the process of the transformation. Chapters on M&M's, green beans, fishing lures, Rosetta Stone, Milk Bones, Twenty Dollar Bills, S+A=B+O, and Paying it forward are used to make key learning points that allows reader to understand these key concepts and how to apply them to real life applications. Here are some comments from people that have read "The People Principles:" "Great read for young leaders and a great refresher for more seasoned leaders!" -Bruce Edwards, C.E.O., D.H.L. Supply Chain "This book takes the principles of effectively leading people and puts them into a real time story that leaders of any level can relate to and learn as they move along the journey of leadership. All leaders should have this book as a permanent addition to their library and re-read it on an annual basis" -Randy Meredith, Former President, Power Logistics "I love this book! It is a clear and insightful reminder for experienced managers of what we should be doing every day. The analogies and "formulas" are wonderful ways to bring management to real life understanding for all" -Sandi Kerentoff, Sr. Vice President, Administration and H.R., Hughes Network Systems, L.L.C. "A wonderful example of people-oriented management! Easy to read, easy to digest, and hard to put down. Illustrates clearly why true leaders can make the difference to the organizational lives of their employees. "Paul Chimleski, President and C.O.O., Light House Communication Corporation The People Principles Leadership in the 21st Century By Mark J. Balzer AuthorHouse Copyright © 2011 Mark J. Balzer All right reserved. ISBN: 978-1-4567-5908-7 Contents Foreword...........................................viiIntroduction.......................................ixChapter One The Dilemma............................1Chapter Two The Challenge..........................8Chapter Three The Plan.............................12Chapter Four M&Ms..................................23Chapter Five The Wizard of Oz......................56Chapter Six Fishing Lures..........................80Chapter Seven Rosetta Stone........................98Chapter Eight Green Beans..........................121Chapter Nine Milk Bones............................136Chapter Ten Twenty Dollar Bill.....................156Chapter Eleven (S+A = B) = O.......................183Pay it forward Conclusion..........................195Afterward..........................................204Acknowledgements...................................205 Chapter One The Dilemma Steve Gugino, the General Manager of Dunkirk Distribution Company, was nervously pacing in his office. He was waiting for Bill Crocoll to arrive for a meeting to discuss the development plan for a new college hire at the facility. Bill, the facility's HR manager had been out of the office for two months working on a troubled start-up in Ontario, California. Steve fidgeted with a stack of papers on his desk, feeling his anxiety increase with each passing minute. Steve was not known in the company for his patience. Staring out of his window to the parking lot of the building, Steve replayed a recent conversation with his manager in his mind. The development of Randy Sysol was critical to both of their careers. Steve couldn't help but think of all he had contributed to the business throughout his career - and now his career was being jeopardized by a twenty-two-year-old college hire. He was having a difficult time justifying that to himself. Were all his past accomplishments for nothing? Why didn't they factor into the equation? He knew college recruiting was important to the business, but this situation took the significance of the program to a whole new level. He could not believe how important the development of Randy was to company, let alone him. Randy's just one of fifty students the company's recruited recently , Steve kept thinking. Misplaced priorities . His manager had explained in no uncertain terms that Randy had to be successful in his role, and Steve was going to be held accountable for ensuring that outcome. The phrase "Failure is not an option" echoed in his head. He couldn't help but feel sorry for himself. With all the demands of the business, and seasonal volume spike about to hit, the last thing he needed was the pressure and accountability of developing some hot shot college graduate. Randy was a recent college hire assigned to Steve's building, who had been personally interviewed by Sean Murphy, the president of the company. Randy, a 3.9 GPA student from Iowa State University with a Bachelor's degree in distribution and logistics, was considered the cream of the crop among the company's recent spring college recruits. The