Although the world is rife with suffering and tribulations, few are the fortunate individuals who know how to cope with indignity. They can weather insult or be the brunt of someone's anger tantrum without losing their composure. This is not a matter of superficial self-control. It's apparent that their soul retains their serenity. This book is designed to provide the tools for successful coping with verbal abuse. These same tools also enhance good character, happiness and inner peace.