In 2016, Google’s Site Reliability Engineering book ignited an industry discussion on what it means to run production services today—and why reliability considerations are fundamental to service design. Now, Google engineers who worked on that bestseller introduce The Site Reliability Workbook , a hands-on companion that uses concrete examples to show you how to put SRE principles and practices to work in your environment. This new workbook not only combines practical examples from Google’s experiences, but also provides case studies from Google’s Cloud Platform customers who underwent this journey. Evernote, The Home Depot, The New York Times , and other companies outline hard-won experiences of what worked for them and what didn’t. Dive into this workbook and learn how to flesh out your own SRE practice, no matter what size your company is. You’ll learn: How to run reliable services in environments you don’t completely control—like cloud - Practical applications of how to create, monitor, and run your services via Service Level Objectives - How to convert existing ops teams to SRE—including how to dig out of operational overload - Methods for starting SRE from either greenfield or brownfield Betsy Beyer is a Technical Writer for Google Site Reliability Engineering in NYC. She has previously written documentation for Google Datacenters and Hardware Operations teams. Before moving to New York, Betsy was a lecturer on technical writing at Stanford University. Niall Richard Murphy is currently the global head of Azure SRE at Microsoft, working in their Dublin, Ireland office. He has worked in Internet infrastructure for over twenty years, and holds degrees in Computer Science, Mathematics, and Poetry Studies.