From personal interviews with chaplains at the temporary mortuary at Ground Zero and her own experiences as an Episcopal priest, psychotherapist, and chaplain, Storm Swain offers a new model of pastoral care grounded in theology and practice. Reflecting on experiences of suffering faced in ministry, Swain considers what it means to love in these instances and what is involved in ministering in these contexts. Within this model, caregivers can move from a place of trauma to a place of transformation, which enables wholeness and healing for both caregivers and those for whom they care. Storm Swain is Assistant Professor of Pastoral Care and Theology at Lutheran Theological Seminary, Philadelphia, Pennsylvania.