ALL IN ONE SOLUTION: Our TruVoice Headset Training Solutions include everything you need to allow 2 headset users to connect to a call at the same time for training and supervising purposes. QUICK EASY SETUP: This plug and play bundle includes 2 x TruVoice headsets, 1 training Y cable and 1 USB bottom cable, simply connect the headsets and USB adapter to the training cable and the computer to start taking calls with the training solution. PREMIUM HEADSET FEATURES: The headsets included in this training bundle include premium features such as noise canceling microphone, high-definition speakers, die cast aluminum design and includes a lightweight headband and leather ear cushions for all day wearing comfort. IN LINE CALL CONTROL AND MUTE: The included Y cable gives the trainer full control during the call and allows them to mute the microphone of either the trainer or the trainee using the slider switch on the training cable. When the training cable is switched to 'R' the microphone on the headset connected to 'R' becomes active and when switched to 'L' the microphone on the headset connected to 'L' becomes active. COMPATABILITY: This Complete Training Solution will connect into any available USB port on your PC or Softphone and compatible with all the main UC software applications such as Microsoft Teams, Webex, Ring Central, Avaya One X, Cisco Jabber, Dialpad, 8x8, Nextiva, Five9, Nice, Aircall, Skype, Vonage + Many More. The headsets should be recognized as soon as they are plugged into the USB port. If you are not receiving sound through the headset please make sure you set the headset as your default speaker and microphone within the call software you are using. ALL IN ONE SOLUTION: Our TruVoice Headset Training Solutions include everything you need to allow 2 headsets users to connect to a call at the same time for training and supervising.