Today's executives have much higher expectations of assistants than in the past. Many executives want their assistants to learn, understand, and especially "know" the business. Administrative/executive assistants will need an entirely new set of skills, such as a commitment to quality performance, cognitive thinking, and management of organizational goals. Joan Burge, author of this cutting-edge book, spotlights the true value that administrative professionals have in terms of their relationship with their principals, their organizations, and the companies for which they work. You'll read why it's essential to maintain your competitive advantage and how continual improvement makes it possible. You will explore key points with Joan that lead to success and will likely wonder who switched on the lights. Once you "see" what is underneath it all, you will become a more effective person-in your personal life as well as in your business life. Burge truly speaks from experience when she shares her philosophies and her stories because she has been an executive assistant herself. As a corporate trainer, speaker, consultant, and CEO of her own company, she brings a wealth of knowledge from both sides of the desk. Underneath It All presents new ideas and ambitious ways to approach the challenge of rising to the top in a field that is exciting and rewarding. This book is a valuable investment in your future. Joan Burge Is The Real Deal! “I have met many ‘experts’ who think they have a good view of the administrative world and what it takes to be successful, however, none have actually been in the role to know the true nature of this profession. Joan Burge truly speaks from experience because she has been an Executive Assistant, a corporate trainer, and the CEO of her own company. Joan brings a wealth of knowledge from both sides of the desk.” --Debbie Gross Informative and Motivating “As usual, I find all the information Joan Burge provides to Executive Assistants and Administrative Assistants at any level to be excellent information, informative and highly motivating. Joan’s writings inspire me and help me to focus with renewed passion, my chosen profession.” --Dixie L. Drake Exciting Topics With Grounded Advice “Joan Burge’s new book, Underneath It All, covers exciting topics such as leadership, being a cognitive being, professionalism, managing your own career, communication, forming strategic partnerships, persuasion… teamwork… the list goes on and on. The best part is that Joan offers real, workable, grounded advice and mentoring that simply leaps off the page and into your career. This is written by someone who clearly knows the role and has walked in the shoes of an administrative professional.” --Nancy C. Joan Burge is the pioneer of the administrative training industry. Joan is an accomplished author, professional speaker, corporate trainer, and coach. After working in the administrative profession for 20 years, Joan founded Office Dynamics International (ODI) in 1990, inspiring excellence in the administrative profession. Since then, Office Dynamics has grown into a global industry leader, offering a broad range of training and coaching solutions for administrative assistants and their executives. Joan has earned the respect of premier clients like Walt Disney World, Procter & Gamble, Cisco, and Humana. Joan has produced 400+ educational videos for assistants, written five books for assistants, designed three Certification/Designation courses for executive assistants, and has hosted 29 annual conferences for administrative excellence. Joan Burge has been passionate about the administrative profession for 50 years. She eats, breathes, and lives to improve the quality of life and education for assistants at every level worldwide.