Enterprise One to One has taken its place alongside Don Peppers and Martha Rogers's The One to One Future as a marketing classic on how to sell more products to fewer customers through one-to-one marketing. In this brave new world, where microchip technology is making it possible for businesses t...

Success can make you slow Today's managers waste an estimated 40 percent of their time on unnecessary cooperation, communication and control. Old-fashioned management skills are too expensive and slow to use in today's complex companies. When great companies grow they become more complex. This com...

It's time to drop the rose-colored glasses and face the facts: most new businesses fail, with often devastating consequences for the would-be entrepreneur. The New York Times, Wall Street Journal, and USA TODAY bestseller The Entrepreneur Equation helps you do the math before you set down th...

Expert organizer and New York Times bestselling author Julie Morgenstern teaches you how to get rid of the physical, mental, and time clutter that’s keeping you from the life you want. Julie Morgenstern has made a career out of helping her clients get organized. But in the process, she discove...

The Ornament is a story spun from the romantic ideals shaped by the works of Bronte, Lucy Maud Montgomery, Austen and Cervantes. In my formative years, I was glued to the screen watching old black and white tales of love as they played on television on weekend afternoons. The stories of loss and unr...

Global customers, supply chains and more integrated business functions mean that work now cuts across the traditional vertical silos of country and function. But the 'solution' of the matrix structure also brings multiple bosses, competing goals and higher levels of complexity. Traditional managemen...

Environmental abuse. Illiteracy. AIDS. Low quality education systems. Wildlife and habitat destruction. Poverty-stricken minority communities. Homelessness. Elderly neglect. Children in crisis. These are just some of the societal problems we face on a worldwide level, with effective solutions not al...

In today’s Internet-driven world, customers have more power than ever. Through what interactive marketing expert Pete Blackshaw calls "consumer-generated media"—blogs, social networking pages, message boards, product review sites—even a single disgruntled customer can broadcast his complaints ...

Hundreds of thousands of people have broken through the clutter and streamlined their lives with Julie Morgenstern's proven techniques. There's no magic, no mystery. Getting organized is a skill that anyone can learn. The beauty of Julie's system, honed during her many years as a professional organi...

In their groundbreaking book Revolutionizing Product Development, Steven C. Wheelwright and Kim B. Clark demonstrated how project leaders for product development could apply new innovations to bring products to market at breakneck speed. Now, in their new work, they address the general manager's r...